General Terms and Conditions

Access to Juristic requires the registration of a user account and access to supported devices. Some of Juristic’s features require a subscription.

The person accessing Juristic is referred to in these Terms as the “User”.

The person indicated as paying for access to Juristic is referred to in these Terms as the “Customer” or “User”, regardless of whether the Customer or User has access only to a free version of Juristic.

The user is always a natural person.

The customer can be a natural or legal person or a public organisation.

Each User and Customer must accept these Terms before Juristic can be used.

Juristic can be offered in both a free and one or more paid versions.

Which version the User has access to depends on the User’s subscription type.

All access to Juristic is via the Internet using the User’s own supported device. It is the sole responsibility of the User to ensure that the User has the necessary internet access.

It is also the User’s responsibility to ensure that the User has the necessary utilities legally installed on the supported devices.

A User’s access (login information) is strictly personal and may not be transferred to or used by others.

If the Provider discovers that someone other than the User has used the User’s login information, the Provider is entitled, without notice, to block the User’s access to Juristic.

If Customer has purchased a subscription to Juristic, which entitles Customer to have a certain number of concurrent Users, Customer is responsible for the creation and termination of the Users. The maximum number of simultaneous Users may not be exceeded at any time.

Access to Juristic is available 24 hours a day, but the Provider’s availability guarantee only applies to access on weekdays between 08.00 and 21.00.

The Provider guarantees to strive for Juristic to be available every weekday between 08:00 and 21:00. Availability means that Juristic can be accessed from the Internet and that Juristic’s functionality is essentially working.

The Provider guarantees that, except for absolutely urgent update and maintenance work, no service will be carried out on Juristic on weekdays between 08.00 and 21.00.

The Provider shall not be liable for downtime caused by the Provider’s supplier’s downtime, regardless of the cause.

The Customer and/or User has the right to use Juristic for internal use only.

Internal Use means that a User may use Juristic’s functions for use by the Customer, including for the preparation of reports, notes, charts, compilations, timelines or the like (the “Documents”). If Customer is engaged in a professional legal or financial advisory business, Internal Use includes the sale of the Documents to Customer’s direct clients for the client’s Internal Use.

The Documents are built on content created automatically by Juristic’s functions, as well as content added to Juristic by the User themselves (collectively referred to as “Content”).

Composition and delivery of Content through Juristic is based on functions whereby the User can create/program logic to compose and deliver Content (“Logic”). Juristic also provides existing Logic that can assemble and deliver Content automatically.

Internal use by the Customer means that the Customer is the originator of the Documents produced by Juristic, or that the Documents are only used internally by the Customer.

Provider is not responsible for the Logic and Content that Juristic provides, or Logic and Content that the Customer and/or User adds, regardless of how it is used. The use of Juristic is at the Customer’s risk and sole responsibility.

Make a legal assessment of whether the Content used is appropriate in the particular situation, including whether it is up-to-date and in compliance with applicable law.

Make the correct legal choices within the framework set by Juristic.

Enter correct information (or ensure that the Customer’s customer does so, if that functionality can be used).

Read thorough and careful proofreading and review of the finished Document before it is put into use.

Do not apply the Documents without making an independent legal assessment of the specific circumstances and issues.

If the Customer asserts a claim against the Provider, the Customer must be able to demonstrate that the requirements of point 3.6 are met.

The Customer and/or the User alone are responsible for ensuring that the finished Document constitutes a correct fulfillment of the advisory task.

The Provider does not warrant that any particular feature, Logic and/or Content has been or will be added to Juristic.

The Provider may, with 7 days’ notice, take down or disable access to features or Content not added by the Customer and/or User.

Any Logic or Content not added by the Customer and/or User shall be deemed to be indicative only. If the User does not agree with this Logic or Content, the User may choose not to use it or make personalized changes.

The Provider is obliged to maintain the functionality of Juristic on an ongoing basis.

The Provider is solely obliged to ensure backward compatibility with the latest up to 2 versions of browser and operating systems.

The Provider shall update the functionality at the Provider’s sole discretion but with due consideration to the Customer’s requests.

The Provider shall correct any inaccuracies and errors that come to the Provider’s attention in connection with continuous updates.

Updates that the Provider expects to have a material adverse effect on user experience must be notified to the Customer with at least 1 month’s notice.

If the Customer does not accept such an update, the Customer may terminate its subscription with 14 days notice before the update takes effect.

The Provider shall not normally update Juristic on weekdays between 08:00 and 21:00, except for imperative security reasons.

Integrations to Juristic are offered by the Provider as a service to the Customer.

The Provider is free to remove integrations unless covered by separate subscriptions, in which case notice periods under 4.8 apply.

It is the Customer’s own obligation to acquire the necessary subscriptions and licenses for integrations.

Juristic assumes no responsibility for the usability of the integrations.

Juristic is built in accordance with known security standards. The Customer can obtain more information about security upon request.

Juristic only uses suppliers that provide a high level of security.

The Customer may choose to keep Documents and their underlying information in Juristic. It is the Customer’s responsibility to assess whether the storage is secure enough to comply with confidentiality obligations.

Unless the Customer has purchased a separate backup, the Provider shall not make a separate backup of the Customer’s stored data.

Customer is solely responsible for the use of login information, including that use is from properly secured devices.

The Provider shall continuously scan Juristic with recognised tools to secure against malware.

If the Provider offers different security levels, it is up to the Customer to choose the level that best suits their circumstances.

The parties shall observe confidentiality for matters that are not generally recognised, including customer data, trade secrets, Juristic functionality, and pricing.

All rights belong to the Provider. However, all rights, including copyright, to Content added by the User belong to the Customer and/or User, subject to section 10.

The Provider warrants that it has the necessary rights to perform its obligations under these Terms.

The Customer and/or User are entitled to use Juristic and the Documents only to the extent expressly permitted by these Terms.

There is no geographical restriction on where the Documents may be used.

The Provider is entitled to apply technical measures to ensure compliance with these conditions and to insert watermarks or other special features in Documents.

All access to Juristic requires a subscription agreement with the Provider.

Subscription types and prices can be found at www.juristic.io.

A subscription runs for the agreed Subscription Period and is automatically renewed. Termination or changes must be made before the end of the Subscription Period.

For contracts longer than 12 months, termination or changes must be made at least 3 months before the end of the period.

A subscription contract is usually renewed automatically. It is the Customer’s responsibility to terminate or amend in good time.

The Provider may increase the subscription price with a minimum notice of 4 months to take effect at the beginning of a new Subscription Period.

If a free subscription is offered, the Provider may change or terminate it at any time with 3 months’ notice.

If a paid subscription is terminated, it will automatically change to a free subscription, if one is offered.

The Provider may change the Terms with a minimum of 4 months notice to take effect at the beginning of a new Subscription Period.

The content of a paid subscription type may only be changed with a minimum notice of 4 months.

The provider may include new content in a separate supplementary subscription.

The Customer understands that Juristic is an auxiliary/support tool that cannot substitute legal skills and professional advice.

The Customer is solely responsible for ensuring that Users are qualified to use Juristic.

The Provider does not offer or provide any advice to Customer in connection with the use of Logic and/or Content.

The Provider cannot be held liable as an adviser, including being responsible for the legal correctness of Logic, Content and/or Documents.

The Provider shall not be liable for any unavailability of Juristic.

The Provider can only be held liable for errors in Documents attributable to a programming error or failure to comply with section 9.

Liability shall only cover direct losses incurred as a result of programming errors.

Liability shall be limited to the higher of the Customer’s payments in the 12 months prior to the claim or DKK 50,000.

In the case of gross negligence, the limitation of liability shall not apply.

The Customer acknowledges that the subscription price reflects the limitation of liability and that it is therefore reasonable.

The Customer shall indemnify the Provider against all claims arising from the Customer’s use of Juristic.

If the Provider processes personal data including special categories under Article 9 of Regulation (EU) 2016/679 (the “Regulation”), the parties shall enter into a separate data processing agreement. Otherwise, the following provisions apply.

Both parties must comply with the Regulation and relevant data protection legislation.

The Customer is responsible for ensuring that processing is carried out in accordance with the Regulation, including that there is a legal basis for the processing.

All processing is carried out in accordance with the Customer’s documented instructions.

If an instruction would be in breach of the Regulation, the Provider shall notify the Customer without delay.

Both parties shall continuously implement appropriate technical and organisational measures meeting Article 32 requirements.

The Provider shall comply with Article 28(2) and (4) for the use of sub-processors.

The Provider has the Customer’s general approval to use sub-processors subject to at least 60 days’ notice of any planned change.

Where possible, the Provider shall include the Customer as a beneficiary third party in sub-processor agreements.

The Provider shall not transfer personal data outside the EU/EEA without the Customer’s prior written consent.

The Provider shall assist the Customer in responding to data subject rights requests under Chapter III of the GDPR.

The Provider shall assist in ensuring compliance with obligations under Articles 32 to 36 of the Regulation.

The Provider shall make available all information necessary to demonstrate compliance with Article 28 and allow audits.

The Provider shall notify the Customer without undue delay of any personal data breach, and if possible within 48 hours.

It is the Customer’s responsibility to instruct the Provider on deletion of personal data stored in Juristic.

All matters relating to default, liability and compensation are governed by section 8.

Both parties shall keep the list of processing operations referred to in Article 30 of the Regulation.

The Provider is entitled to use all data resulting from Customer’s use of Juristic to offer features and services, improve Juristic, and develop new features.

The Provider may use anonymised data to produce Content and Logic that may be relevant to the Customer, User, and/or third parties. This right of use does not cease if Customer’s access is terminated.

The Customer may, by giving notice, limit this right to system-generated data only. This may result in the inability to use certain functions.

The Provider may include the Customer in its reference list and use the Customer as a reference, including on its website and in marketing material.

Any dispute arising between the parties shall be governed by Danish law.

Any dispute shall first be resolved by mediation. If not resolved, each party may demand arbitration.

Disputes shall be settled by sole-judge arbitration. Alternatively, if the parties agree, the dispute may be resolved by the ordinary Danish courts.